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Signature Concepts, Inc. accepts Visa, MasterCard, American Express, and Discover. Signature Concepts secures all credit card transactions with a digital certificate, also known as a SSL Certificate. When communicating with domestic-version browsers, SSL certificates enable super-strong 128-bit encryption, protecting all of your sensitive web communication.

All prices are in US dollars and are payable in US funds only. Failure to pay in US funds may result in additional conversion charges.


PRIVACY POLICY
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.


CUSTOMER SERVICE
If you have questions, anticipate any large quantity requirements, or need special assistance or priority service to meet a special event date, please contact the Signature Concepts at 952-979-1333 from 8:00 AM to 5:00 PM Central Standard Time (CST) or email us at laura.jacobs@signatureconcepts.com.


NORMAL DELIVERY
Orders are not available for pick up. Ordering Periods: Orders placed between June 16th and July 16th will be delivered by August 6th; orders placed between July 17th and August 10th will be delivered by August 30th. Orders placed at any other time will be ordered on the 15th of each month with delivery by the 15th of the following month. PLEASE NOTE: We cannot ship to a PO Box, please be sure to enter a physical address for delivery or this may result in the delay of your order.


SHIPPING CHARGES
All freight will be billed out in accordance to the freight scale listed below.
Order SizeShipping & Handling Charge
$0.00 - $50.00$9.75 USD
$50.01 - $100.00$11.75 USD
$100.01 - $200.00$13.75 USD
$200.01 - $300.00$16.75 USD
$300.01 - $500.00$18.75 USD
$500.01 - $750.00$26.75 USD
$750.01 - $1,000.00$31.75 USD
$1,000.01 - $1,500.00$41.75 USD
$1,500.01 - $2,500.00$51.75 USD
$2,500.01 ++$76.75 USD


SALES TAX
We are required by law to collect applicable sales tax on non-wearable items delivered to locations in Minnesota.


INTERNATIONAL DELIVERIES
Our products are not available for international delivery.


RETURNS & EXCHANGES
For defective merchandise or shortages, you can obtain a Return Authorization by calling our corporate office at 952-979-1333. All returns must have a Return Authorization (RA#) number. Claims for shortages or defective merchandise must be made within 7 days of purchase. Exchanges due to sizing will be accepted for unworn and unwashed items within 45 days and will incur a 10% restocking fee as well as a $7.00 exchange shipping fee. Please review our sizing chart.


 

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